Returns

 

Your 100% satisfaction is important for us.

We offer a 15-days Return & Exchange Policy:

We have a 15-day return policy if the item received is defective or damaged or incorrect which means you have 15 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at info@theworthyface.com with the following info:

• Order number
• Proof of purchase
• Video or photo of the faulty product (if applicable)
• Complete delivery address
• Contact telephone number

in some cases, a photo/ video will be mandatory for proof to exchange or receive a refund.

If your return is accepted, we’ll send you instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted!

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

You can always contact us for any return questions or concerns at info@theworthyface.com .